Mobile Tech Sales Associate — Growth & Stock Benefits

T-Mobile US Inc.; Peabody (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Stock grants

Stock purchase plan

Paid time off

Health insurance

Dental insurance

Vision insurance

Mobile discounts

Job summary

T-Mobile US Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, helping them choose technology and service solutions. The role emphasizes product knowledge, digital tool usage, and delivering a high-quality shopping experience.

You will train on retail processes, support cross-channel initiatives, and contribute to customer satisfaction and loyalty across the store team. This role offers opportunities for growth and rewards within a nationally recognized brand.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in delivering personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting, helping them choose technology and service solutions. The role emphasizes product knowledge, digital tool usage, and delivering a high-quality shopping experience.

You will train on retail processes, support cross-channel initiatives, and contribute to customer satisfaction and loyalty across the store team. This role offers opportunities for growth and rewards within a nationally recognized brand.