Mobile Sales Associate: Growth, Training & Stock Grants

T-MOBILE USA, Inc.; Geneva (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Employee stock grants

Job summary

T-Mobile USA, Inc. is hiring to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey, developing skills in customer interaction and digital tools while contributing to strong customer relationships and loyalty.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey, developing skills in customer interaction and digital tools while contributing to strong customer relationships and loyalty.