Mobile Tech Sales Pro - Growth, Stock & Benefits

T-Mobile US Inc.; Hazlet Township (NJ); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

12 paid holidays

Medical, dental and vision insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to help customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide shoppers through their journey while delivering outstanding service.

Entry requirements include a high school diploma and basic experience in customer service or sales. Training is provided, with opportunities for growth, performance incentives, and access to a full benefits package.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to help customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate features, and guide shoppers through their journey while delivering outstanding service.

Entry requirements include a high school diploma and basic experience in customer service or sales. Training is provided, with opportunities for growth, performance incentives, and access to a full benefits package.