Mobile Sales Associate – Tech Demos & Customer Care

T-Mobile; Florida; On-site; USD 39,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k)

Employee stock grants

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring to support retail operations by engaging customers with technology and service solutions in a fast-paced environment.

As a Mobile Associate, you will develop customer service and sales skills, demonstrate network benefits, complete required training, and contribute to a seamless customer experience. Competitive benefits apply to both full-time and part-time staff, with growth opportunities within the Un‑carrier.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

6 months of customer service/sales experience (Preferred)

Job description

T-Mobile USA, Inc. is hiring to support retail operations by engaging customers with technology and service solutions in a fast-paced environment.

As a Mobile Associate, you will develop customer service and sales skills, demonstrate network benefits, complete required training, and contribute to a seamless customer experience. Competitive benefits apply to both full-time and part-time staff, with growth opportunities within the Un‑carrier.