Dynamic Mobile Sales Associate - Tech Demos & Perks

T-Mobile; Criders Corners (PA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Medical insurance

Dental and vision insurance

Job summary

T-Mobile seeks an energetic associate to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while expanding digital toolkit usage.

The role emphasizes customer interaction, service plan recommendations, and teamwork to deliver a seamless experience. Training is provided, with opportunities for growth and incentives.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience (Preferred)

Job description

T-Mobile seeks an energetic associate to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while expanding digital toolkit usage.

The role emphasizes customer interaction, service plan recommendations, and teamwork to deliver a seamless experience. Training is provided, with opportunities for growth and incentives.