Mobile Sales Pro — Tech Demos, Stock Grants, Growth

T-MOBILE USA, Inc.; Naples (FL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

12 paid holidays

Parental leave

Family benefits

Tuition assistance

Disability insurance

Life insurance

Transit benefits

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment.

You will build product knowledge, demonstrate network features, and assist customers throughout their shopping journey while developing skills in customer interactions and digital tools. The role emphasizes satisfaction, loyalty, and teamwork.

Qualifications

• Change agility is required.
• Strong communication skills required.
• Proven problem-solving and customer service abilities.
• Ability to engage customers and sell solutions.
• Strong interpersonal skills and teamwork.

Responsibilities

• Develop proficiency in delivering personalized technology and service solutions.
• Demonstrate network coverage, plan features, and product benefits using digital tools.
• Complete required training on retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform additional duties or projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment.

You will build product knowledge, demonstrate network features, and assist customers throughout their shopping journey while developing skills in customer interactions and digital tools. The role emphasizes satisfaction, loyalty, and teamwork.