Mobile Tech Sales Advisor

T-Mobile US Inc.; Temple (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers and guide them through technology and service options in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and help customers with their shopping journey while developing skills in digital tools and service plan recommendations. The role emphasizes customer satisfaction, teamwork, and ongoing training, with robust benefits and opportunities such as annual stock grants and a generous

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience in retail.
• Excellent communication and customer problem solving skills.
• Ability to multitask and work with a team in a fast-paced environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Communication

Sales

Problem Solving

Teamwork

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers and guide them through technology and service options in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and help customers with their shopping journey while developing skills in digital tools and service plan recommendations. The role emphasizes customer satisfaction, teamwork, and ongoing training, with robust benefits and opportunities such as annual stock grants and a generous