Mobile Sales & Tech Advisor

T-MOBILE USA, Inc.; Friendswood (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Employee stock grants

Paid time off

Holiday pay

Job summary

T-Mobile USA, Inc. in the United States is seeking a Mobile Associate to engage customers, build product knowledge, demonstrate technology, and guide shoppers through their service plans in a fast-paced retail environment.

The role focuses on developing skills in customer interaction, using digital tools, and contributing to customer satisfaction and loyalty while supporting store goals. Training and benefits are provided to help you grow with the team.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver technology and service solutions.
• Use digital tools to explain network coverage and plan options.
• Complete required training to learn retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in the United States is seeking a Mobile Associate to engage customers, build product knowledge, demonstrate technology, and guide shoppers through their service plans in a fast-paced retail environment.

The role focuses on developing skills in customer interaction, using digital tools, and contributing to customer satisfaction and loyalty while supporting store goals. Training and benefits are provided to help you grow with the team.