Mobile Tech Sales & Customer Experience Specialist

T-Mobile; Corpus Christi (TX); Presencial; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Employee stock grants

Resumo da oferta

T-Mobile is seeking a Retail Associate to support customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and assist throughout the shopping journey while using digital tools and learning retail processes. The role emphasizes customer satisfaction, teamwork, and adaptability to change, with opportunities for growth and recognition.

Qualificações

• Must demonstrate strong communication and problem-solving skills.
• Proven ability to deliver excellent customer service and sales support.
• Willingness to learn products, services, and digital tools to assist customers.

Responsabilidades

• Assist customers with technology and service needs in a fast-paced retail environment.
• Demonstrate network coverage, plans, and features using digital tools.
• Complete required training on retail processes and wireless technology innovations.
• Collaborate with teammates to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Conhecimentos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age requirement

Authorized to work in US

Formação académica

High School Diploma/GED (Required)

6 months customer service/sales experience (Preferred)

Descrição da oferta de emprego

T-Mobile is seeking a Retail Associate to support customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and assist throughout the shopping journey while using digital tools and learning retail processes. The role emphasizes customer satisfaction, teamwork, and adaptability to change, with opportunities for growth and recognition.