Mobile Tech & Customer Experience Specialist

Comcast Corporation; Boulder (CO); On-site; USD 26,000 - 29,000; Full time

Job summary

Comcast Corporation in Boulder, CO is seeking a Mobile Retail Service Associate to support the store team with a best-in-class customer experience across mobile products. You’ll be a go-to resource for activations, education, troubleshooting, and seamless device setup.

Responsibilities include handling activations and BYOD, assisting with account security, returns, exchanges, and upsell of accessories, while maintaining a clean, well‑stocked store and delivering friendly, knowledgeable service.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.

Responsibilities

• Assist with mobile activations and customer education.
• Troubleshoot device issues and support account security.

Skills

Communication

Customer Service

Problem Solving

Teamwork

Technical Knowledge

Education

High School Diploma or GED

Job description

Comcast Corporation in Boulder, CO is seeking a Mobile Retail Service Associate to support the store team with a best-in-class customer experience across mobile products. You’ll be a go-to resource for activations, education, troubleshooting, and seamless device setup.

Responsibilities include handling activations and BYOD, assisting with account security, returns, exchanges, and upsell of accessories, while maintaining a clean, well‑stocked store and delivering friendly, knowledgeable service.