Mobile Retail Specialist | Activation & Support

Comcast Advertising; Boulder (CO); On-site; USD 38,000 - 43,000; Full time

Job summary

Comcast Advertising is seeking a Mobile Retail Service Associate in Boulder to support store teams with activations, education, and customer service across mobile products. You will help customers set up devices, learn features, and resolve issues while contributing to a clean, organized retail environment.

The role emphasizes strong communication, technical curiosity, and teamwork to ensure a best-in-class customer experience and smooth store operations.

Qualifications

• High School Diploma or GED required.
• 0-2 years of retail or customer service experience preferred.
• Strong communication and technical aptitude recommended.

Responsibilities

• Activate devices and educate customers on setup.
• Troubleshoot device/service issues and assist with escalations.
• Assist with on-demand deliveries and upsell accessories.
• Maintain store cleanliness and merchandising.
• Process returns and exchanges in accordance with policy.

Skills

Communication

Critical thinking

Problem solving

Customer-focused

Professional integrity

Resilience

Self motivation

Teamwork

Technical knowledge

Workplace organization

Education

High School Diploma / GED

Job description

Comcast Advertising is seeking a Mobile Retail Service Associate in Boulder to support store teams with activations, education, and customer service across mobile products. You will help customers set up devices, learn features, and resolve issues while contributing to a clean, organized retail environment.

The role emphasizes strong communication, technical curiosity, and teamwork to ensure a best-in-class customer experience and smooth store operations.