Mobile Tech & Customer Experience Pro

T-Mobile; Florence (KY); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

401(k)

Employee stock grants

Medical, dental, and vision insurance

Flexible spending account

Paid parental and family leave

Tuition assistance

Job summary

T-Mobile is seeking enthusiastic individuals to support retail operations by engaging customers and addressing their technology needs. This role focuses on developing customer interaction skills, product knowledge, and utilizing digital tools to enhance the shopping experience. A High School diploma is required, along with effective communication and customer service skills.

The position offers competitive hourly pay starting at $18 along with a comprehensive benefits package, including stock grants, medical insurance, and paid time off.

Qualifications

• Customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver technology solutions.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training on retail processes and systems.
• Collaborate to support a seamless customer experience.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking enthusiastic individuals to support retail operations by engaging customers and addressing their technology needs. This role focuses on developing customer interaction skills, product knowledge, and utilizing digital tools to enhance the shopping experience. A High School diploma is required, along with effective communication and customer service skills.

The position offers competitive hourly pay starting at $18 along with a comprehensive benefits package, including stock grants, medical insurance, and paid time off.