Mobile Tech & Customer Experience Pro

T-Mobile; Houston (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off and holidays

Discounts on mobile services

Tuition assistance

Job summary

T-Mobile is looking for a Mobile Associate to support retail operations in Houston, Texas. This role focuses on engaging customers and meeting their technology needs in a dynamic environment. Responsibilities include utilizing digital tools to enhance customer understanding, delivering personalized solutions, and collaborating with team members for a seamless experience.

Applicants should possess a High School Diploma/GED and preferably have customer service or sales experience. A comprehensive benefits package and training pay are included, with competitive hourly compensation of at least $20 per hour.

Qualifications

• High School Diploma/GED required for the position.
• 6 months of customer service or sales experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Deliver personalized technology and service solutions based on customer needs.
• Utilize digital tools to enhance customer engagement and understanding.
• Collaborate with team members to improve customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience in a retail environment

Job description

T-Mobile is looking for a Mobile Associate to support retail operations in Houston, Texas. This role focuses on engaging customers and meeting their technology needs in a dynamic environment. Responsibilities include utilizing digital tools to enhance customer understanding, delivering personalized solutions, and collaborating with team members for a seamless experience.

Applicants should possess a High School Diploma/GED and preferably have customer service or sales experience. A comprehensive benefits package and training pay are included, with competitive hourly compensation of at least $20 per hour.