Mobile Experience Specialist

T-Mobile; Carmel (IN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid time off

Tuition assistance

Job summary

T-Mobile is seeking a Mobile Associate who will support retail operations by engaging customers and facilitating their technology and service needs. You'll develop skills in customer interaction and assist customers throughout their shopping journey.

Ideal candidates should have a High School Diploma, at least 6 months of customer service experience, and the ability to demonstrate technology solutions effectively. This role offers an hourly base pay of $18, plus training pay, with opportunities for bonuses based on performance.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).
• At least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to enhance customer understanding.
• Complete required training on retail processes and systems.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate who will support retail operations by engaging customers and facilitating their technology and service needs. You'll develop skills in customer interaction and assist customers throughout their shopping journey.

Ideal candidates should have a High School Diploma, at least 6 months of customer service experience, and the ability to demonstrate technology solutions effectively. This role offers an hourly base pay of $18, plus training pay, with opportunities for bonuses based on performance.