Mobile Tech & Customer Experience Pro

T-Mobile; Fort Buhlow (LA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid time off

Family leave benefits

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology needs. You'll develop skills in customer interaction and digital tool usage, ensuring a positive shopping journey.

This role requires a High School Diploma and strong communication skills to succeed in a fast-paced environment. You will also enjoy benefits like medical insurance, a flexible spending account, and employee stock grants.

Qualifications

• High School Diploma/GED is required for the position.
• Must be at least 18 years of age and legally authorized to work in the United States.
• Preferred: 6 months of experience in a retail environment.

Responsibilities

• Engage customers and facilitate technology needs in retail operations.
• Utilize digital tools to enhance customer understanding and engagement.
• Develop proficiency in customer service and sales.

Skills

Customer Service

Communication

Sales

Change Agility

Multitasking

Customer Problem Solving

Engaging People

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology needs. You'll develop skills in customer interaction and digital tool usage, ensuring a positive shopping journey.

This role requires a High School Diploma and strong communication skills to succeed in a fast-paced environment. You will also enjoy benefits like medical insurance, a flexible spending account, and employee stock grants.