Mobile Tech Retail Associate — Customer‑Focused Sales

T-Mobile; Bremen Township (IL); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Training pay of $5.00 per hour

Job summary

T-Mobile is seeking a retail associate to support operations by engaging with customers and fulfilling their technology needs. Successful candidates will develop customer service skills and knowledge of products and services, utilizing digital tools for effective engagement.

This role requires a High School Diploma or GED and ideally 6 months of customer service experience. The position offers an hourly pay of $19.50, plus $5.00 training pay.

Qualifications

• High School Diploma or GED is required.
• Preferably 6 months of customer service or sales experience in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate service plans.
• Complete required training to build knowledge of retail processes.
• Collaborate with colleagues to support a seamless customer experience.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a retail associate to support operations by engaging with customers and fulfilling their technology needs. Successful candidates will develop customer service skills and knowledge of products and services, utilizing digital tools for effective engagement.

This role requires a High School Diploma or GED and ideally 6 months of customer service experience. The position offers an hourly pay of $19.50, plus $5.00 training pay.