Mobile Tech & Customer Experience Associate

T-Mobile; Phillipsburg (NJ); On-site; USD 23,298 - 33,182; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Annual Stock Grant

Tuition assistance

Job summary

T-Mobile is seeking a candidate for a retail associate role to enhance customer experiences through personalized technology solutions and service offerings. The role includes developing product knowledge, utilizing digital tools for customer engagement, and collaborating with team members to ensure seamless service delivery.

Ideal candidates should possess a High School Diploma/GED, with a preference for those with some customer service or sales experience. T-Mobile offers competitive hourly pay with training incentives and a comprehensive benefits package.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.
• Must be at least 18 years old.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to enhance customer understanding.
• Complete required training to build product knowledge.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a candidate for a retail associate role to enhance customer experiences through personalized technology solutions and service offerings. The role includes developing product knowledge, utilizing digital tools for customer engagement, and collaborating with team members to ensure seamless service delivery.

Ideal candidates should possess a High School Diploma/GED, with a preference for those with some customer service or sales experience. T-Mobile offers competitive hourly pay with training incentives and a comprehensive benefits package.