Mobile Tech & Customer Experience Associate

T-Mobile; Odessa (TX); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

401(k) and stock grants

Paid time off and holidays

Employee discounts and transit perks

Descripción de la vacante

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology and service benefits, and drive personalized solutions in a fast-paced store environment.

The role emphasizes training completion, strong communication, and relationship building to improve customer experience and loyalty. Opportunities for growth and stock-based incentives are part of the compensation and benefits package.

Formación

• Requires strong customer service and sales abilities to address customer needs.
• Ability to learn products, services, systems and processes for effective support.
• Must be able to communicate clearly and engage customers in demonstrations.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete required training to build knowledge of products, services, systems, and processes.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Perform other duties/projects as assigned by management.

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Educación

High School Diploma/GED (Required)

Descripción del empleo

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology and service benefits, and drive personalized solutions in a fast-paced store environment.

The role emphasizes training completion, strong communication, and relationship building to improve customer experience and loyalty. Opportunities for growth and stock-based incentives are part of the compensation and benefits package.