Mobile Tech & Customer Experience Associate

Comcast Resume; East Point (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Benefits

Job summary

The Retail Service Associate at Comcast supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. You will be the go-to technical and operational resource, helping maintain a clean, efficient store environment and providing exceptional customer support for mobile products and services.

Primary duties include mobile activations, education, troubleshooting, escalations, and assisting with priorities to ensure customers leave

Qualifications

• High school diploma or GED required.
• Strong customer-service and communication skills.
• Ability to learn and use mobile technology and devices.

Responsibilities

• Support store team to deliver best-in-class customer experience.
• Handle mobile activations, education, troubleshooting and escalations.
• Assist with operational priorities to ensure clean, organized store and confident customers.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

The Retail Service Associate at Comcast supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. You will be the go-to technical and operational resource, helping maintain a clean, efficient store environment and providing exceptional customer support for mobile products and services.

Primary duties include mobile activations, education, troubleshooting, escalations, and assisting with priorities to ensure customers leave