Mobile Tech Consultant

tmobile; Phelan (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) match

Job summary

T-Mobile is hiring for a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced store setting.

Ideal candidates will have a High School Diploma or GED and about 6 months of customer service or sales experience in retail. The role emphasizes product knowledge, digital tool use, and creating a positive customer experience daily.

Qualifications

• High School Diploma or GED required.
• Approximately 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties/projects as assigned by business management.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Problem solving

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced store setting.

Ideal candidates will have a High School Diploma or GED and about 6 months of customer service or sales experience in retail. The role emphasizes product knowledge, digital tool use, and creating a positive customer experience daily.