Mobile Tech Sales Specialist

T-Mobile; Chateau Place (LA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Money coaches

Comprehensive benefits

Job summary

T-Mobile is hiring for a front-line Retail Associate to engage customers and guide their technology and service needs in a fast-paced store environment.

The role emphasizes product knowledge, digital tools, and fielding inquiries to enhance the shopping journey. Applicants should have a High School Diploma and at least 6 months of customer service or retail sales experience, with strong communication and teamwork skills. Base pay starts at $18.00/hour with training pay and potential incentives.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in retail preferred.
• Legal to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a front-line Retail Associate to engage customers and guide their technology and service needs in a fast-paced store environment.

The role emphasizes product knowledge, digital tools, and fielding inquiries to enhance the shopping journey. Applicants should have a High School Diploma and at least 6 months of customer service or retail sales experience, with strong communication and teamwork skills. Base pay starts at $18.00/hour with training pay and potential incentives.