Mobile Tech Sales Pro

T-Mobile; Kingsport (TN); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grants

Paid Time Off

Holidays

Parental Leave

Employee Stock Purchase Plan

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and use digital tools to show network coverage and plan features, collaborating with colleagues to ensure a seamless customer journey. Requires a High School Diploma/GED and at least 6 months in customer service or retail.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in Retail preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology solutions.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and use digital tools to show network coverage and plan features, collaborating with colleagues to ensure a seamless customer journey. Requires a High School Diploma/GED and at least 6 months in customer service or retail.