Mobile Tech Advisor – Retail Solutions

T-Mobile; Denton (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grants

Stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Education assistance

Job summary

T-Mobile in Denton, TX is hiring for a retail associate to engage customers, demonstrate tech solutions, and guide shopping journeys. You will build product knowledge, use digital tools to explain plans, and contribute to a high-quality customer experience in a fast-paced store environment.

The role emphasizes customer interaction, technology proficiency, and a team-focused mindset, with training provided and opportunities for growth within the company.

Qualifications

• Customer service and sales experience in a retail or similar environment preferred.
• Strong communication and problem-solving abilities.
• Ability to multitask and work in a fast-paced setting.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training on retail processes, systems, and wireless technology innovations.
• Collaborate across channels to provide a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Customer service

Sales

Communication

Problem solving

Multi-tasking

Engaging people

Teamwork

Age 18+

Work authorization (US)

Education

High School Diploma/GED

Job description

T-Mobile in Denton, TX is hiring for a retail associate to engage customers, demonstrate tech solutions, and guide shopping journeys. You will build product knowledge, use digital tools to explain plans, and contribute to a high-quality customer experience in a fast-paced store environment.

The role emphasizes customer interaction, technology proficiency, and a team-focused mindset, with training provided and opportunities for growth within the company.