Mobile Sales Expert - Tech Solutions & Customer Wins

T-Mobile; San Antonio (TX); Hybrid; USD 52,000 - 65,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Paid time off and holidays

Medical, dental, and vision insurance

Job summary

T-Mobile is hiring for a retail associate role in Texas. You will engage customers, explain wireless plans, demonstrate product features, and build knowledge through training in a fast-paced store environment.

The position emphasizes customer interaction, digital tools, and teamwork to deliver a seamless shopping journey and high satisfaction. Benefits are included for both full-time and part-time staff.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Excellent communication and problem-solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Communication

Customer Service

Sales

Teamwork Orientation

Change Agility

Multitasking

Customer Problem Solving

Engaging People

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a retail associate role in Texas. You will engage customers, explain wireless plans, demonstrate product features, and build knowledge through training in a fast-paced store environment.

The position emphasizes customer interaction, digital tools, and teamwork to deliver a seamless shopping journey and high satisfaction. Benefits are included for both full-time and part-time staff.