Mobile Expert — Tech & Service Solutions

T-Mobile; San Angelo (TX); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off and holidays

Job summary

T-Mobile in Texas is hiring a Mobile Associate to support retail operations, engage customers, and help with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey, with training and on-the-job learning.

The role emphasizes customer satisfaction, proficiency with digital tools, and collaboration across teams, with strong growth opportunities.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Change agility required.
• Strong communication and problem-solving skills.
• Ability to engage customers and multitask in a fast-paced environment.
• Sales and teamwork oriented mindset.
• At least 18 years old and legally eligible to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties and projects as assigned by management.

Job description

T-Mobile in Texas is hiring a Mobile Associate to support retail operations, engage customers, and help with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey, with training and on-the-job learning.

The role emphasizes customer satisfaction, proficiency with digital tools, and collaboration across teams, with strong growth opportunities.