Mobile Retail Expert — Tech Solutions & Service

T-Mobile; Arlington (TX); Vor Ort; USD 40.000 - 44.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off and holidays

Zusammenfassung

T-Mobile is seeking a Mobile Associate to support retail operations in Arlington, TX, engaging customers and guiding them through technology and service options. The role emphasizes building product knowledge, demonstrating features, and assisting customers throughout their shopping journey.

The position requires a high school diploma or GED, plus 6 months of customer service or retail sales experience. Training and a comprehensive benefits package accompany opportunities for growth within a

Qualifikationen

• High School Diploma or GED required.
• Minimum 6 months in customer service or sales in a retail environment preferred.
• Customer-focused mindset with strong interpersonal skills.
• Willingness to learn retail processes and systems.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues to support a seamless customer experience and team initiatives.
• Perform other duties/projects as assigned by management.

Kenntnisse

Customer service

Sales

Teamwork

Communication

Fast-paced environment

Ausbildung

High School Diploma/GED

6 months customer service/sales experience

Tools

Retail POS systems

Digital tools

Jobbeschreibung

T-Mobile is seeking a Mobile Associate to support retail operations in Arlington, TX, engaging customers and guiding them through technology and service options. The role emphasizes building product knowledge, demonstrating features, and assisting customers throughout their shopping journey.

The position requires a high school diploma or GED, plus 6 months of customer service or retail sales experience. Training and a comprehensive benefits package accompany opportunities for growth within a