Mobile Store Specialist: Engage, Sell & Grow with Perks

T-MOBILE USA, Inc.; Spartanburg (SC); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Parental leave

Tuition assistance

Disability insurance

Life insurance

Discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to energize our in-store experience and bring the T-Mobile brand to life for customers in a fast-paced retail setting.

You will educate customers on wireless solutions, demonstrate devices and services, and build relationships to drive satisfaction and sales. Training is provided to ensure you excel in service excellence, with opportunities for growth and competitive compensation.

Qualifications

• Customer-focused, friendly, and engaging in high-traffic retail environments.
• Ability to build rapport, manage busy periods, and meet sales targets.
• Knowledge of T-Mobile products and services is a plus or willingness to learn.

Responsibilities

• Proactively engage with customers in a high-traffic retail environment and demonstrate T-Mobile solutions.
• Use digital tools to educate customers, showcase value, and upsell products and services.
• Complete training on store processes, systems, and promotions to stay customer-ready at all times.
• Collaborate with nearby stores to onboard customers and support store operations.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to energize our in-store experience and bring the T-Mobile brand to life for customers in a fast-paced retail setting.

You will educate customers on wireless solutions, demonstrate devices and services, and build relationships to drive satisfaction and sales. Training is provided to ensure you excel in service excellence, with opportunities for growth and competitive compensation.