Mobile Expert – Store-in-Store | Stock, Training & Growth

T-MOBILE USA, Inc.; Woodbury (MN); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting and demonstrate the value of T-Mobile solutions. The role focuses on educating customers, leveraging digital tools, and guiding them through onboarding to maximize satisfaction and sales.

Ideal candidates have strong communication and customer service skills, with retail experience preferred. This position offers opportunities for growth and participation in incentives and benefits.

Qualifications

• High School Diploma or GED required.
• Six months of customer service and/or sales experience preferred in retail.

Responsibilities

• Engage customers in a high-traffic retail environment and educate them on T-Mobile solutions.
• Utilize digital tools to demonstrate products and guide customers through solutions.
• Onboard customers, complete training, and stay up-to-date with promos and Hub updates.
• Build rapport, follow up with customers, and drive sales while maintaining service quality.

Skills

Customer Service

Sales

Communication

Coaching

Consultative Selling

Customer Education

Customer Engagement

Product Knowledge

Relationship Building

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail setting and demonstrate the value of T-Mobile solutions. The role focuses on educating customers, leveraging digital tools, and guiding them through onboarding to maximize satisfaction and sales.

Ideal candidates have strong communication and customer service skills, with retail experience preferred. This position offers opportunities for growth and participation in incentives and benefits.