Mobile Store Associate — Training Pay, Stock Grants & Benefits

T-MOBILE USA, Inc.; Dulles Town Center (VA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Disability insurance

Life insurance

Mobile service discounts

Transit benefits

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates for Store-in-Store roles to bring the T-Mobile brand to life at National Sales partner locations. You will engage customers, demonstrate product value, and drive sales in a dynamic retail setting.

Role emphasizes educating customers, using digital tools, and ongoing training to deliver exceptional service. Competitive base pay with incentives and comprehensive benefits strengthen employee growth and satisfaction.

Qualifications

• Customer-focused, friendly, and effective at balancing customer experience with performance goals.
• Team-oriented and willing to share best practices with store peers and leaders.
• Strong drive to succeed in a fast-paced retail sales environment.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate them on T-Mobile solutions.
• Use digital tools and be ready to demonstrate the value of products and services.
• Complete training on in-store processes, knowledge resources, and onboarding; assist with on-site operations and asset security.
• Be customer-obsessed, build rapport, follow up with customers, capture referrals, and manage Be Back processes.

Skills

Customer satisfaction

Team building

Retail sales

Education

High school diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates for Store-in-Store roles to bring the T-Mobile brand to life at National Sales partner locations. You will engage customers, demonstrate product value, and drive sales in a dynamic retail setting.

Role emphasizes educating customers, using digital tools, and ongoing training to deliver exceptional service. Competitive base pay with incentives and comprehensive benefits strengthen employee growth and satisfaction.