Mobile Retail Associate — Growth, Stock Grants & Benefits

T-MOBILE USA, Inc.; Huntsville (AL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

401(k)

Employee Stock Purchase Plan

Paid time off

Job summary

T-Mobile USA, Inc. seeks Mobile Associates, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations.

You’ll engage customers in a fast-paced retail environment, educate them on wireless products and services, and demonstrate value through solution-based selling. The role focuses on delivering exceptional service, using digital tools, onboarding customers to the T-Mobile app, and collaborating with nearby stores to ensure a smooth experience while meeting sales

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred (Retail environment).
• Legally authorized to work in the United States.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment, educating customers and showcasing the value of T-Mobile solutions.
• Leverage digital self-serve tools during interactions and onboarding; identify needs and demonstrate solutions.
• Complete training on in-store processes, stay customer-ready, onboard customers, and manage store operations and assets.
• Build relationships with nearby leadership to support the customer experience from account setup to device support.

Skills

Customer Service

Sales

Communication

Relationship Building

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks Mobile Associates, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations.

You’ll engage customers in a fast-paced retail environment, educate them on wireless products and services, and demonstrate value through solution-based selling. The role focuses on delivering exceptional service, using digital tools, onboarding customers to the T-Mobile app, and collaborating with nearby stores to ensure a smooth experience while meeting sales