Mobile Store Associate — Growth, Training Pay & Stock Grant

T-MOBILE USA, Inc.; Waltham (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid time off

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to engage customers in a busy warehouse/club kiosk environment, educate on offerings, and drive sales. You will learn the store-in-store process, products, and systems to deliver excellent experiences.

Role emphasizes positive customer interactions, energy, and adaptability in a fast-paced setting, with focus on relationship-building and referrals to grow the customer base.

Qualifications

• High school diploma or GED required.
• 6 months of customer service or sales in retail preferred.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Engage with a broad range of customers in a high-traffic retail setting, educate customers, and showcase the value of benefits.
• Complete training on store-in-store experiences, products, and processes; learn systems and resources to improve customer experiences.
• Build rapport, trust, and loyalty with customers; proactively attract potential customers and follow up with referrals.

Skills

Coaching

Communication

Consultative Selling

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Product Knowledge

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to engage customers in a busy warehouse/club kiosk environment, educate on offerings, and drive sales. You will learn the store-in-store process, products, and systems to deliver excellent experiences.

Role emphasizes positive customer interactions, energy, and adaptability in a fast-paced setting, with focus on relationship-building and referrals to grow the customer base.