Mobile Solutions Specialist – Store-in-Store

T-Mobile; Austin (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health benefits

Job summary

T-Mobile is seeking Mobile Associates for Store-in-Store locations to energize the retail experience and educate customers on our solutions. You will engage in solution-based selling, help customers self-serve through the T-Mobile app, and work to exceed sales targets in a fast-paced setting.

Join a team focused on exceptional service, personal connections, and ongoing training. Competitive pay, stock grants, and comprehensive benefits support your growth at T-Mobile.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. Required

Responsibilities

• Proactively engages with customers in a highly-traffic retail environment, educating customers and showcasing the value of T-Mobile solutions.
• Identify customer needs and use solution-based selling techniques to demonstrate products and services, including onboarding solutions and the T-Mobile app.
• Complete training on store experience, products, processes, and systems; review personal results and promotions to stay customer-ready at all times.
• Builds relationships with nearby leadership and teams to support the customer experience from account setup to device support and servicing.

Skills

Customer service

Sales

Teamwork

Retail sales

Customer satisfaction

Education

High School Diploma/GED

Job description

T-Mobile is seeking Mobile Associates for Store-in-Store locations to energize the retail experience and educate customers on our solutions. You will engage in solution-based selling, help customers self-serve through the T-Mobile app, and work to exceed sales targets in a fast-paced setting.

Join a team focused on exceptional service, personal connections, and ongoing training. Competitive pay, stock grants, and comprehensive benefits support your growth at T-Mobile.