Mobile Solutions Specialist - Sales & Service

T-Mobile; Otsego (MN); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Healthcare benefits

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to bring the T-Mobile experience to life in National Sales partner locations. You will engage customers, educate them on wireless solutions, and drive sales in a fast-paced, high-traffic store-in-store environment.

The role emphasizes relationship-building, excellent customer service, and ongoing learning to meet performance metrics. Competitive pay includes base wage, training pay, and incentive opportunities in a collaborative team setting.

Qualifications

• High School Diploma/GED required.
• Six months of customer service and/or sales experience preferred.
• Retail environment experience preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting using digital tools.
• Identify customer needs and demonstrate wireless solutions to customers.
• Complete training on in-store processes and stay customer-ready.
• Build relationships with store leadership to support the customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Sales

Relationship Building

Product Knowledge

Sales Techniques

Customer Service

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to bring the T-Mobile experience to life in National Sales partner locations. You will engage customers, educate them on wireless solutions, and drive sales in a fast-paced, high-traffic store-in-store environment.

The role emphasizes relationship-building, excellent customer service, and ongoing learning to meet performance metrics. Competitive pay includes base wage, training pay, and incentive opportunities in a collaborative team setting.