Mobile Solutions Specialist

T-Mobile; Roseburg (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid Time Off

Paid Holidays

Parental Leave

Family Building Benefits

Mobile Service Discounts

Home Internet Discounts

Commuter Programs

Job summary

T-Mobile in Roseburg, OR is hiring for a Retail Associate to engage customers, promote wireless solutions, and uphold brand standards in partner store locations. You will use digital tools and consultative selling to meet sales targets while delivering exceptional service.

Responsibilities include helping customers, onboarding new accounts, training on products, and maintaining store operations. The role requires a High School diploma and 6 months of customer service or sales experience; path to

Qualifications

• High School Diploma or GED.
• 18+ and legally authorized to work in the United States.
• Retail or customer service experience preferred.

Responsibilities

• Engage proactively with customers in a high-traffic retail environment to drive sales.
• Demonstrate product value using digital self-service tools and solution-based selling to onboard customers.
• Complete ongoing training and stay updated on products, processes, and systems.
• Build rapport and trust with customers through personalized interactions and follow-up activities.
• Collaborate with store leadership to support account setup, device support, and servicing.
• Perform kiosk security, opening/closing procedures, and report lost assets.
• Other duties as assigned by management.

Skills

Communication

Sales

Customer Service

Customer Needs Identification

Coaching

Leadership

Education

High School Diploma/GED

Job description

T-Mobile in Roseburg, OR is hiring for a Retail Associate to engage customers, promote wireless solutions, and uphold brand standards in partner store locations. You will use digital tools and consultative selling to meet sales targets while delivering exceptional service.

Responsibilities include helping customers, onboarding new accounts, training on products, and maintaining store operations. The role requires a High School diploma and 6 months of customer service or sales experience; path to