Mobile Solutions Specialist – Retail Sales

T-Mobile; Windy Hill Beach (SC); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off & holidays

Job summary

T-Mobile is hiring for a Retail Associate to engage customers at the store and help them choose devices and service plans. The role emphasizes delivering personalized technology solutions and using digital tools to demonstrate network benefits.

You’ll complete training and develop strong customer service, sales, and product knowledge. The job supports career growth within a fast-paced, team-driven retail environment with comprehensive benefits.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be at least 18 years old and legally eligible to work in the United States.
• Excellent communication and problem-solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a Retail Associate to engage customers at the store and help them choose devices and service plans. The role emphasizes delivering personalized technology solutions and using digital tools to demonstrate network benefits.

You’ll complete training and develop strong customer service, sales, and product knowledge. The job supports career growth within a fast-paced, team-driven retail environment with comprehensive benefits.