Mobile Solutions Specialist — Retail Sales

T-MOBILE USA, Inc.; Alpharetta (GA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off and holidays

Résumé du poste

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, recommend technology and service solutions, and guide them through their shopping journey in a fast-paced retail setting.

You will build product knowledge, demonstrate features, and support customers with digital tools to enhance their experience. The role emphasizes customer interaction, service excellence, and revenue-generating activities, with training provided and opportunities for growth within the company.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience in a retail environment preferred.

Responsabilités

• Deliver personalized technology and service solutions.
• Demonstrate network coverage, service plans, and features using digital tools.
• Complete training to build knowledge of retail processes and wireless tech.
• Collaborate with colleagues to ensure a seamless customer experience.
• Take on additional duties and projects as assigned by management.

Connaissances

Customer service

Sales

Communication

Teamwork

Multitasking

Engaging people

Problem solving

Change agility

Formation

High School Diploma/GED

Description du poste

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, recommend technology and service solutions, and guide them through their shopping journey in a fast-paced retail setting.

You will build product knowledge, demonstrate features, and support customers with digital tools to enhance their experience. The role emphasizes customer interaction, service excellence, and revenue-generating activities, with training provided and opportunities for growth within the company.