Mobile Expert: Wireless Sales & Tech Solutions

T-Mobile; Roseburg (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

T-Mobile in Roseburg, Oregon is seeking motivated team members to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and plan recommendations, with success measured by satisfaction and knowledge. Training is provided, with opportunities for growth and a comprehensive benefits package.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Engaging People

Change Agility

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile in Roseburg, Oregon is seeking motivated team members to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and plan recommendations, with success measured by satisfaction and knowledge. Training is provided, with opportunities for growth and a comprehensive benefits package.