Mobile Solutions Specialist

T-Mobile; Melbourne (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health, dental & vision insurance

Job summary

T-Mobile is hiring Mobile Associates, Store-in-Store to energize our brand in National Sales partner locations. You will engage customers, demonstrate solutions, and drive sales in a busy retail environment.

You will use digital tools to educate customers and showcase the value of T-Mobile products, building rapport and ensuring a positive experience. Requirements include a High School Diploma/GED and at least 6 months in customer service or sales; the role offers competitive pay, benefits,

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience; retail preferred.
• Legally eligible to work in the United States.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate them on T-Mobile solutions.
• Demonstrate products, assess needs, and guide customers through purchasing options.
• Maintain store readiness and participate in on-the-job training and coaching.
• Build relationships with customers to drive loyalty and referrals.
• Collaborate with store leadership and teams to support customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

At least 18 years of age

Legally authorized to work in the US

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates, Store-in-Store to energize our brand in National Sales partner locations. You will engage customers, demonstrate solutions, and drive sales in a busy retail environment.

You will use digital tools to educate customers and showcase the value of T-Mobile products, building rapport and ensuring a positive experience. Requirements include a High School Diploma/GED and at least 6 months in customer service or sales; the role offers competitive pay, benefits,