Mobile Solutions Specialist – In-Store

T-Mobile; Duluth (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Medical insurance

401(k)

Job summary

T-Mobile is hiring Mobile Associates to engage customers in National Sales partner locations, educating them on wireless solutions and guiding them through the onboarding process. You will leverage digital tools and personalized selling to meet performance metrics while delivering exceptional experiences.

The role emphasizes communication, relationship-building, and the ability to thrive in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate them on T-Mobile solutions.
• Use digital self-serve tools to demonstrate value and onboard customers to self-service options.
• Complete training on in-store processes, knowledge resources, and product updates; stay customer-ready.
• Build relationships with nearby leadership and teams to support account setup and device servicing.

Skills

Coaching

Communication

Consultative Selling

Customer Education

Customer Engagement

Customer Needs Identification

Sales

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates to engage customers in National Sales partner locations, educating them on wireless solutions and guiding them through the onboarding process. You will leverage digital tools and personalized selling to meet performance metrics while delivering exceptional experiences.

The role emphasizes communication, relationship-building, and the ability to thrive in a fast-paced environment.