Mobile Solutions Specialist

T-Mobile; Kapolei (HI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Stock grants

Paid time off

Job summary

T-Mobile is seeking a Mobile Associate to engage customers in a busy retail environment, demonstrate T-Mobile solutions, and drive sales while ensuring an exceptional customer experience.

Responsibilities include using digital tools, onboarding customers, and maintaining knowledge of current promotions and store processes. The role requires strong communication, teamwork, and a customer-first mindset in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience; retail preferred.
• Strong customer-focused mindset with sales ability.
• Ability to work in a fast-paced retail environment and learn quickly.

Responsibilities

• Engage with customers in a high-traffic retail setting and showcase T-Mobile solutions.
• Use digital tools and self-serve resources to educate customers and demonstrate value.
• Participate in training and onboarding; learn store processes, assets, and security procedures.
• Build rapport with customers and drive sales while delivering exceptional service and support.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to engage customers in a busy retail environment, demonstrate T-Mobile solutions, and drive sales while ensuring an exceptional customer experience.

Responsibilities include using digital tools, onboarding customers, and maintaining knowledge of current promotions and store processes. The role requires strong communication, teamwork, and a customer-first mindset in a fast-paced setting.