Mobile Solutions Specialist

T-Mobile US Inc.; Houston (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Annual Stock Grant

Comprehensive health benefits

Paid parental and family leave

Job summary

A leading telecommunications company is seeking a Mobile Associate to engage customers and promote the T-Mobile brand. This role involves proactive customer interactions in a retail environment, utilizing digital tools and techniques to showcase product value. Candidates should have a high school diploma and at least six months of customer service experience. Comprehensive training is provided, leading to career growth opportunities and competitive pay. The company offers robust benefits including stock options and health coverage.

Qualifications

• Passionate customer advocate with effective experience balancing customer experience and performance goals.
• Desire to collaborate with peers and learn best practices.
• Competitive drive to succeed in a fast-paced sales environment.

Responsibilities

• Engages proactively with customers in a high-traffic retail environment.
• Leverages digital tools and solution-based selling techniques to demonstrate product value.
• Maintains customer focus and exceeds expectations through relationship building.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

A leading telecommunications company is seeking a Mobile Associate to engage customers and promote the T-Mobile brand. This role involves proactive customer interactions in a retail environment, utilizing digital tools and techniques to showcase product value. Candidates should have a high school diploma and at least six months of customer service experience. Comprehensive training is provided, leading to career growth opportunities and competitive pay. The company offers robust benefits including stock options and health coverage.