Mobile Solutions Advocate | Training Pay + Stock Benefits

T-Mobile US Inc.; Vernon Hills (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to bring the T-Mobile brand to life in National Sales partner locations. You will engage customers, explain products and services, and help customers self-serve using digital tools.

Responsibilities include educating customers, meeting sales metrics, and partnering with nearby stores to onboard customers. A High School Diploma or GED is required, with 6 months of customer service or retail sales preferred.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment, educate on T-Mobile solutions, and showcase value.
• Use digital tools and self-serve options to assist customers and demonstrate products.
• Complete training on in-store processes, review promotions, and assist with onboarding customers.
• Build relationships with customers and local leadership to support account setup and service.

Skills

Coaching

Communication

Customer Engagement

Customer Needs Identification

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Techniques

Education

High School Diploma/GED

6 months Sales/Customer Service

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to bring the T-Mobile brand to life in National Sales partner locations. You will engage customers, explain products and services, and help customers self-serve using digital tools.

Responsibilities include educating customers, meeting sales metrics, and partnering with nearby stores to onboard customers. A High School Diploma or GED is required, with 6 months of customer service or retail sales preferred.