Mobile Solutions Sales Pro

T-Mobile US Inc.; Houston (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Annual stock grants

Job summary

T-Mobile is hiring for a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate wireless products and services, and guide shoppers through their decisions.

The role emphasizes customer satisfaction, product knowledge, and proficient use of digital tools. Requirements include a High School Diploma or GED and 0.5+ year of customer service or sales experience in retail.

Qualifications

• High School Diploma or equivalent required.
• 0.5+ year(s) of customer service or sales in retail preferred.
• Ability to use digital tools to explain products and services.
• Strong communication and problem-solving skills.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Demonstrate network coverage and plan features using digital tools.
• Complete training to build knowledge of retail processes and products.
• Collaborate across channels to support a seamless customer experience.
• Take on additional duties as assigned by management.

Skills

Customer service

Sales

Communication

Change agility

Multitasking

Engaging people

Teamwork

Problem solving

18+ years old

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate wireless products and services, and guide shoppers through their decisions.

The role emphasizes customer satisfaction, product knowledge, and proficient use of digital tools. Requirements include a High School Diploma or GED and 0.5+ year of customer service or sales experience in retail.