Mobile Sales Pro - Training, Stock Grants, Growth

T-Mobile; Jasper (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family benefits

Backup care

Discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with devices and service solutions in a fast-paced store environment.

You’ll use digital tools to demonstrate coverage, complete product training, and build relationships to deliver personalized experiences. The role requires a High School Diploma, 6 months of customer service or sales, and a passion for tech.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with devices and service solutions in a fast-paced store environment.

You’ll use digital tools to demonstrate coverage, complete product training, and build relationships to deliver personalized experiences. The role requires a High School Diploma, 6 months of customer service or sales, and a passion for tech.