Mobile Sales & Service Pro

T-Mobile; Bellefontaine (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Job summary

T-Mobile is hiring for a Mobile Associate role supporting retail operations. The position focuses on assisting customers with technology and service needs, building product knowledge, and guiding shoppers through their journey.

Training and performance metrics emphasize customer satisfaction and digital proficiency. Expect to learn retail processes, collaborate across channels, and contribute to a high-energy team environment with opportunities for advancement through on-the-job training and

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate role supporting retail operations. The position focuses on assisting customers with technology and service needs, building product knowledge, and guiding shoppers through their journey.

Training and performance metrics emphasize customer satisfaction and digital proficiency. Expect to learn retail processes, collaborate across channels, and contribute to a high-energy team environment with opportunities for advancement through on-the-job training and