Mobile Sales Pro — Tech Solutions & Customer Connections

T-Mobile USA; Oklahoma; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

On-the-job training pay

Job summary

T-Mobile USA is hiring a Mobile Associate to help customers explore technology, choose plans, and stay connected in a fast-paced retail environment. You’ll build product knowledge, demonstrate smartphones and accessories, and guide shoppers from online to in-store support.

Ideal candidates have a high school diploma or GED and at least 6 months of customer service or sales experience. Bilingual skills are a plus as we serve diverse communities.

Qualifications

• High school diploma or GED (Required).
• At least 6 months of customer service or sales experience; retail experience preferred.
• Ability to communicate effectively in English and one or more additional languages. (Preferred)
• Willingness to learn technology and assist customers in-store and online.
• Motivation to achieve sales goals while providing excellent customer service.

Responsibilities

• Connect with customers and create welcoming, personalized experiences.
• Explore the latest technology and demonstrate smartphones, accessories, and connected devices.
• Build lasting relationships by listening, asking questions, and recommending products and services.
• Make shopping simple by supporting customers throughout their journey (online, Care, or in-store).
• Develop your sales skills while balancing customer needs with sales objectives in a team environment.
• Work collaboratively with teammates, store leaders, and other T-Mobile teams to solve problems for customers.

Skills

Multilingual communication

Customer service

Sales experience

Teamwork

Sales goals

Education

High school diploma or GED

Job description

T-Mobile USA is hiring a Mobile Associate to help customers explore technology, choose plans, and stay connected in a fast-paced retail environment. You’ll build product knowledge, demonstrate smartphones and accessories, and guide shoppers from online to in-store support.

Ideal candidates have a high school diploma or GED and at least 6 months of customer service or sales experience. Bilingual skills are a plus as we serve diverse communities.