Mobile Sales & Tech Support Specialist

T-Mobile US Inc.; Utah; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock Grant

Employee Stock Purchase Plan

401(k)

Job summary

At T-Mobile, we invest in YOU and offer a comprehensive Total Rewards package including an hourly base pay and training pay. This role supports retail operations by assisting customers with technology and service needs, using digital tools to showcase coverage and benefits, and delivering personalized solutions in a fast-paced environment.

Responsibilities include engaging customers, completing training, and educating them on products and services.

Qualifications

• High School Diploma/GED required.
• 6 months customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Change agility

Education

High School Diploma/GED

Job description

At T-Mobile, we invest in YOU and offer a comprehensive Total Rewards package including an hourly base pay and training pay. This role supports retail operations by assisting customers with technology and service needs, using digital tools to showcase coverage and benefits, and delivering personalized solutions in a fast-paced environment.

Responsibilities include engaging customers, completing training, and educating them on products and services.