Mobile Sales Specialist - Tech Solutions & Service

T-Mobile; Sunnyvale (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Health, dental and vision insurance

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations, engaging customers and delivering personalized device and service solutions in a fast-paced setting.

You'll build proficiency in customer service and sales, use digital tools to demonstrate network benefits, and complete training to stay up-to-date on products and processes. This role emphasizes customer relationships and teamwork."

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations, engaging customers and delivering personalized device and service solutions in a fast-paced setting.

You'll build proficiency in customer service and sales, use digital tools to demonstrate network benefits, and complete training to stay up-to-date on products and processes. This role emphasizes customer relationships and teamwork."