Mobile Sales Associate — Tech Solutions Expert

T-MOBILE USA, Inc.; Yuma (AZ); In loco; USD 20.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grants

Stock Purchase Plan

Paid Time Off

Holidays

Descrizione del lavoro

At T-Mobile USA, Inc. we offer a competitive base salary and a robust Total Rewards package. This role supports retail operations by engaging customers, demonstrating technology solutions, and guiding service plan choices in a fast-paced store environment.

Responsibilities include building product knowledge, using digital tools, and providing exceptional customer experiences. Requirements include a high school diploma and 6 months of customer service or sales experience in retail.

Competenze

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conoscenze

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formazione

High School Diploma/GED (Required)

Descrizione del lavoro

At T-Mobile USA, Inc. we offer a competitive base salary and a robust Total Rewards package. This role supports retail operations by engaging customers, demonstrating technology solutions, and guiding service plan choices in a fast-paced store environment.

Responsibilities include building product knowledge, using digital tools, and providing exceptional customer experiences. Requirements include a high school diploma and 6 months of customer service or sales experience in retail.