Mobile Sales & Tech Solutions Specialist

T-Mobile; Nederland (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Job summary

T-Mobile is hiring for a retail-oriented role focused on delivering personalized technology and service solutions to customers in a fast-paced environment. The position emphasizes building product knowledge, using digital tools, and guiding customers through their shopping journey while supporting company goals and customer loyalty.

Employees enjoy a competitive base salary, stock grants, an employee stock purchase plan, 401(k), and extensive benefits, with training and advancement opportunities

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is hiring for a retail-oriented role focused on delivering personalized technology and service solutions to customers in a fast-paced environment. The position emphasizes building product knowledge, using digital tools, and guiding customers through their shopping journey while supporting company goals and customer loyalty.

Employees enjoy a competitive base salary, stock grants, an employee stock purchase plan, 401(k), and extensive benefits, with training and advancement opportunities